Use the below form to initiate a service or warranty service request. Please note that erroneously filled forms will not be processed. Any questions you have conserning product servicing or service requests can be sent to: warranty(at)tsr-elsite.fi
Please note that we do not accept direct service requests to the above e-mail address.
Once a correctly filled service request form has been processed we will contact you with further information. If the serviceable product's warranty period has expired, all shipping costs related to its servicing must be paid by you.
Type of service request *
Warranty service requestGeneral service request
Product type *
Product purchase date
Fault detection date
Product codes / numbers (TSR Group Oy / El&Site Oy / TSR|ELSITE)
Products' serial numbers
Fault / problem description
E-mail address *
Phone number *
Shipping address *
Please attach picture(s) of product fault / problem and possible receipt or purchase confirmation..